Our domestic teams not only create a pleasant, welcoming environment for patients, visitors and staff but also prevents the spread of infection, ensuring that patients receive safe and high quality care whilst on our premises and enjoy a positive patient experience. 

We conduct PLACE (Patient Led Assessments of the Care Environment) inspections weekly and use feedback from these to improve the service we provide.

We have a close partnership with Northumbria Healthcare NHS Foundation Trust’s Infection Prevention and Control team and as part of our cleaning provision we offer a “deep cleaning” service. Our highly trained staff use modern technology including UVA lighting and HPV (Hydrogen Peroxide Vapour) machines to detect and eliminate pathogens in areas where infection is present, or to prevent the spread of infection.

Our expertise in cleaning NHS environments means that we can offer a Cleaning and Decontamination Advisory Service. This includes helping with the completion of risk assessments to determine cleaning requirements and frequency. Once assessed, we can help you create a cleaning specification including methods and products to use, as well as the implementation of a review/ inspection procedure.